Following are the free welfare services provided at the Indian Workers Welfare Center located at the Embassy of India:
(i) 24x7 Helpline for Domestic Workers: Accessible by toll free telephone no. 25674163 from anywhere in Kuwait, it provides information and advice exclusively to Indian domestic sector workers (Visa No. 20) as regards their grievances, immigration and other matters.
(ii) Help Desk: It offers guidance to Indian nationals on routine immigration, employment, legal, and other issues (Embassy premises; 9 AM to 1 PM and 2 PM to 4.30 PM, Sunday to Thursday);
(iii) Labour Complaints Desk: It registers labour complaints and provides grievance redressal service to Indian workers (Embassy premises; 9 AM to 1 PM and 2 PM to 4.30 PM, Sunday to Thursday);
(iv) Shelters: For female and male domestic workers in distress;
(v) Legal Advice Clinic: Provides free legal advice to Indian nationals (Embassy premises; Kuwaiti lawyers 3 PM to 5 PM, Monday to Thursday; Indian lawyers 2 PM to 4 PM on Sunday); and
(vi) Attestation of Work Contracts: Private sector worker (Visa No. 18) contracts are accepted at the Embassy; 9 AM to 1 PM; Sunday to Thursday; Domestic sector worker (Visa No. 20) contracts are accepted at Kuwait Union of Domestic Labour Offices (KUDLO), Hawally, Al-Othman Street, Kurd Roundabout, Al-Abraj Complex, Office No. 9, Mezzanine Floor; 9 AM to 9 PM, Saturday to Thursday; 5 PM to 9 PM on Friday.
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